Milestone Moment: Celebrating Joe’s Apprenticeship Success
Join us at Wrest Park on Tuesday 5th November 2024.
An exciting new chapter in our journey of growth and success.
Enabling your success through partnership and expertise.
With cyber attacks on the rise, companies are more
vulnerable than ever before.
We're one of the UK's most accredited Microsoft Solutions Partners, providing expertise across M365, Azure, Power Platform and security. We work in partnership with customers to enable their success.
With over 25 years of Microsoft expertise, we work in collaboration with customers to understand their strategic needs and provide guidance and support through their digital transformation journey. Customers leverage our knowledge, capability and expertise to drive innovation, increase both efficiency and productivity, and ensure they remain secure.
“Centrality is a great example of a Microsoft Partner. They really deserve their position as one of the leading implementation and support providers of Microsoft technologies.”
We provide a range of services from expert design, professional service consultancy, world-class 24×7 Managed Services and Managed Security Services to support your growth, allowing you to focus on your core business objectives.
Discover our range of cyber security services we provide to keep you protected.
Discover our range of unmatched IT support services we provide to exceptional efficiency.
Discover our suite of Microsoft products that will transform productivity and collaboration across your business.
Discover Microsoft Cloud technologies through our funded workshops.
Discover our range of fully managed services to support your business growth.
Discover the Intelligent Cloud where growth and flexibility is in your hands.
Professional IT consultancy services designed to deliver even the most demanding projects for your business.
Discover our range of fully managed IT services tailored to keep your business operational and running smoothly.
Discover our range of managed cybersecurity services that safeguard your digital assets to keep your business protected.
Discover our suite of tools designed to improve productivity through low code, automation data visualisation and analytics.
Ensure you maximise the capability of the right licensing solutions tailored to optimise productivity across your business.
● We Are Always Ready to Protect You Data ● ● We'll Help You To Avoid Security Breaches ● ● Leading Microsoft Reseller UK ●
As a leading Microsoft Solutions Partner in the UK, our close partnership with Microsoft ensures that our clients maximise the potential of Microsoft technologies. We offer unparalleled expertise in M365, Azure Infrastructure, Azure Data & AI, Azure Digital App and Innovation, and Security whilst continuously growing the number of advanced specialisations that we hold.
Working with Centrality, you can be assured that you will be provided with the right expertise to ensure your success.
Why should you chose Centrality as your direct Microsoft partner?
Leisure
Centrality always show us they have the right levers of skills, resource, and expertise
Mark Hitcham,
Head of IT
Food Production
We know exactly where we stand on budget, the threats we face and the roadmap of where we're going next. An absolutely exceptional security operations centre (SOC) service. I know that the Centrality team get up each day and do the very best for us.
Simon Rolfe,
IT Director
Education
The partnership, engagement, visibility and transparency of the Centrality Executive and Senior Management team has been refreshing, as has the unwavering focus on the company’s core skills and competencies.
Mark Bramwell,
CIO
Hospitality
From the initial kick off session and deep dive workshops right through to the deployment of our environment in Azure, Centrality have provided an excellent service. Their management of this complex project has been just fantastic! At every point in the project we’ve been kept well informed of progress, the level of support has been solid and Centrality have provided us with sound advice where we have not been sure of the best route to take. You can see why they are Microsoft Solutions Partners
David Broom,
IT Director
Hospitality
Our key challenges were being able to adhere to the correct procedures and ensuring everything was implemented in the right way – and fully. There were also historical issues buried within the estate that had to be resolved. We needed expertise and the very best process management possible, and that’s where Centrality won through
Matthew Young,
IT Director
Our top three suggestions to provide you with a more secure environment:
The key Microsoft security solutions encompass a wide range of cutting-edge technologies and tools, often cloud based, that are designed to safeguard critical data and protect against ever-evolving cyber threats. Microsoft’s security solutions are trusted by businesses worldwide to fortify their defences and stay one step ahead in the ever-changing landscape of cybersecurity. Chat to one of our cyber security experts today to find out more.
The latest versions of Microsoft Defender are regarded as one of the most advanced tools available today to safeguard your digital assets. With cutting-edge features and robust security measures, Microsoft Defender offers comprehensive protection against a wide range of cyber threats, ensuring the safety and integrity of your valuable data. Stay one step ahead of potential attackers with this state-of-the-art security solution.
IT support is widely recognized as a vital service that helps users troubleshoot technical issues and resolve software or hardware problems. On the other hand, an IT help desk is specifically designed to provide assistance and guidance to users, serving as a centralised point of contact for all IT-related inquiries and support requests. Both services play a crucial role in ensuring smooth operations and optimal performance within an organisation’s IT infrastructure and business applications..
A call centre is a centralised facility where customer interactions are handled, typically through telephone calls. On the other hand, an IT help desk is a specialised support service that is specifically designed to provide assistance with technical issues related to information technology systems and software. It serves as a dedicated resource to troubleshoot and resolve IT-related problems, ensuring smooth operations and user satisfaction.
For growing businesses and large, already established ones, it is highly beneficial to consider outsourcing the IT help desk. By doing so, they can redirect their focus and energy towards leveraging their core strengths, rather than getting bogged down by the complexities of managing their IT infrastructure. Outsourcing the IT help desk not only frees up valuable resources but also ensures that specialised experts are handling technical support, allowing the company to operate efficiently and effectively.
A service level agreement (SLA) is a formal agreement between a service provider and a customer that outlines the specific terms and conditions of the service being provided. It sets clear expectations regarding the level of service quality, performance, and availability that the customer can expect from the service provider. SLAs typically include details such as response times, resolution times, uptime guarantees, and penalties for non-compliance. By establishing an SLA, both parties can ensure that there is a mutual understanding and accountability in delivering and receiving the agreed-upon service.
Our state-of-the-art Security Operations Centre diligently monitors your entire IT estate, including endpoints, to ensure comprehensive protection and proactive threat detection. With our cutting-edge technologies and expert team, we provide round-the-clock surveillance, threat hunting and providing a swift response to keep your digital assets safe and secure.
August 23, 2024
Centrality is one of the UK's most accredited Microsoft Solutions Partners, providing expertise across M365, Azure, Power Platform and Cybersecurity.
We deliver a range of services including expert design, professional consultancy, managed services and managed security services.