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Intelligent Collaboration Services

Accelerate organisational productivity with Teams

A packaged set of services that provide industry leading guidance, deployment and ongoing support to enable you to unleash the power of Teams within your organisation.

Who is it for?

Organisations that are new to Teams or have other collaboration platforms that want to leverage the real power of Modern Workplace

What are the benefits?

- Eradicate your multiple collaboration & telephony platforms
- Free up your meeting rooms
- Collaborate in real time anywhere on any device
- Seamlessly integrate your Microsoft 365 and SharePoint deployments
- Reduce your conference, meeting room and travel costs
- Increase your team productivity & performance
- Take advantage of best practice security & compliance practices
- Increase your employee engagement

"Centrality expertise ensured my Teams deployment maximised adoption"

Which of our 5 packages, best describes you?

Inform

I am new to Teams

What is it?

How could I benefit?

What do I get?

Free attendance at an open Teams event or £1,500 for a bespoke onsite Teams event.

Duration: 1 Day
Cost: From £ Free
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Discover

I want to deploy Teams

What do I need to do?

Am I Teams ready?

What do I get?

2 day on site workshop
Remote Technical discovery
Readiness report & tailored proposal for implementation.

Duration: 2 Weeks
Cost: £5,000
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FastTrack

I want to deploy teams, & need help to ensure its correctly configured, but will manage the roll out myself.

What do I get?

Project Management,
Remote technical implementation,
Remote Testing,
Onboarding & adoption plan

Duration: 4 Weeks
Cost: £POA
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Tailored

I want help deploying teams to maximise adoption & productivity in my organisation.

What do I get?

Bespoke Project against tailored client requirements. SLA bound managed service offering.

Duration: 8 Weeks
Cost: £POA
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Check Up

I have configured Teams but want to ensure its optimally configured & secure to ensure the best user experience.

What do I get?

Written report post discovery and analysis which you can implement yourself or utilise Centrality experts

Duration: 2 Weeks Price: £5,000
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What is included in each package?

Envision: Assess, Technical Discovery & Plan

Included in Package

Inform

  • What is Teams? Teams capabilities overview
  • Integration to Microsoft 365 & customisation options
  • Security & Compliance
  • Example use cases & sample personas, demonstration & Q&A
  • Complete testing ready for Pilot

Included in Packages:

Discover

IconServiceFastTrackSmall

FastTrack

Tailored

Check Up

  • Workshop with decision makers & confirm critical success criteria
  • Identify user personas, workflows, needs & challenges for each selected scenario to maximise adoption

Included in Packages:

Discover

IconServiceFastTrackSmall

FastTrack

Tailored

  • Validate technical environment, license, network & security assesment
  • Identity solution validation, remote meeting space survey
  • Determine pilot services & design from catalogue
  • Agree adoption & user training strategy
  • Publish readiness recommendations

Included in Packages:

Check Up

  • Remote health check of configuration, user experience & security / compliance versus best practice
  • Publication of recommendations & proposal for implementation

Onboard: Test, Pilot, Deploy

Included in Packages:

IconServiceFastTrackSmall

FastTrack

Tailored

  • Implementation and readiness recommendations
  • Configure security & identity
  • Install Teams meeting room equipment
  • Configure Teams against target use case scenarios
  • Complete testing ready for Pilot

Included in Packages:

IconServiceFastTrackSmall

FastTrack

Tailored

  • Manage Pilot Trials
  • Pilot meeting rooms online with user training guides
  • Manage progressive user on boarding
  • Progressive feature enablement as part of adoption plan
  • Adoption planning & management
  • Training planning & delivery
  • Business communications

Drive Value: Measure, manage & drive Adoption

Included in Packages:

IconServiceFastTrackSmall

FastTrack

Tailored

  • Early live support to ensure best in class experience during initial pilot users
  • 3rd line support to augment your IT team

Included in Package:

Tailored

  • Monthly service review & reporting
  • Proactive 24x7x365 service monitoring to maximise availability, and manage software & patching where required.
  • Remote helpdesk troubleshooting & resolution of issues Root cause analysis
  • Report on utilisation & adoption
  • Proactive adoption management

Ready to find out more?

Download Brochure

Discover more about our Intelligent Collaboration services
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Learn more about Teams

Want to know more about Teams and what how it can help your organisation?
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